Frequently Asked Questions
Everything you need to know about shopping with Serving Kentucky.
How long does shipping take within Kentucky and the US?
Standard shipping typically takes 3-5 business days. We process all orders within 24-48 hours from our local warehouse to ensure you get your fashion picks as quickly as possible.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I know which size to order?
Each product page features a detailed size guide. Since we curate various brands, we recommend checking the specific measurements provided to ensure the perfect fit.
Do you offer international shipping?
Currently, Serving Kentucky focuses on serving our domestic customers within the United States. We do not offer international shipping at this time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to monitor your package's journey to your doorstep.